Shipping Policy
At Grim&Glam, we’re dedicated to getting your unique finds to you as quickly and safely as possible. Here’s everything you need to know about our shipping process:
Processing Time: All orders are processed within 1-3 business days. Please note that processing times may be longer during peak seasons or holidays. You’ll receive a notification once your order is on its way!
Shipping Rates:
- Standard Shipping: Calculated at checkout based on your location.
- Expedited Shipping: Available for an additional fee. Select this option at checkout for faster delivery.
Delivery Times:
- Standard Shipping: Typically takes 5-7 business days, depending on your location.
- Expedited Shipping: Usually arrives within 2-3 business days.
Tracking Your Order: Once your order has shipped, you’ll receive a confirmation email with a tracking number so you can keep an eye on your package as it makes its way to you.
Lost or Damaged Orders: While we take great care in packaging and shipping your items, if your order is lost or damaged during transit, please contact us within 7 days of receipt or expected delivery date. We’ll work with you to resolve the issue promptly.
Contact Us: If you have any questions or need assistance with your order, feel free to reach out. We’re here to help!
Thank you for shopping at Grim&Glam! We appreciate your business and can’t wait for you to enjoy your new pins.